A: When you pay for service as you go, you never know when to expect a big bill. A customer who just needs a tune-up one year can have three or four service calls the next. Having a service plan eliminates there ups and downs, eliminates overtime billing and allows you to rest easy. It also increases the likelihood that you'll have small problems taken care of before they become big ones.

Q: Are all service contracts the same?

A: No. Some companies don't cover expensive parts, or omit plumbing parts that their staff isn't capable of handling. Others still take a "one size fits all" approach to service coverage. And, of course, every contract is only as good as the company that offers it.

Q: Which contract is best for me?

Your choice depends on the level of protection you're comfortable with. With any plan, you get our annual Total Tune-up. A W.B. Steward & Son Total Tune-up is the most complete tune-up available anywhere. We adjust your oil burner to maximum efficiency using calibrated instruments, not guesswork. We safety check all operating controls, and even clean the chimney base, if necessary.

Q: Is all the service done by your people?

A: Yes. The best heating technicians in the business are working for you. We maintain a full-time staff of highly trained technicians with an average of 17 years of experience. They know our customers and the level of quality they expect. And we never use subcontractors.

Q: What are your service hours?

A: Our technicians take care of covered service emergencies 24 hours a day--including weekends and holidays--at no extra charge. All other calls are handled from 8:00 a.m. to 4:30 p.m., Monday through Friday.

Q: Can I break up the contract payments?

A: Yes. You can pay for any of our plans as part of our 12-month oil budget plan.

Q: Is Your Hearing System Crying, "Replace Me!"

A: Your current heating system may be crying for help, and you just don't know it. Listen and look carefully -- it may be time to think about the benefits of upgrading to a new, technology advanced, high efficiency heating system.

Q: When should I upgrade?

A: If your heating system is even 15-20 years "young," chances are you're not getting the most from your fuel dollar.
 Your current system may be wasting money and energy if you have experienced uneven heating throughout your home, time lag between turning the heat on and actually feeling it, more frequent breakdowns and service calls, and rising energy bills even when you turn the temperature down. You may also notice that your equipment is making some unusual clanks and groans.

Q: Why should I upgrade?

A: Some modern Oil heat equipment boasts efficiency levels up to 95% and more. Plus new systems are cleaner, more compact and more efficient than ever before -- and can save you up to 25% in energy costs.

Q: Who should I call?

A: W.B. Steward & Son, of course! We carry many of the industry's top manufacturers at unbeatable prices, to ensure you and your family all the comforts of home. Call us today for details!